The February of technology

Which is a whole lot different to the march of technology.

Because our February (and our January come to that) has seen the wheels start to come off of our tech-filled home. Or at least, that's how it looked at one stage, with the freezer developing a problem where it wouldn't, um, freeze, and the pile of expensive TV equipment refusing to display any of the HD channels.

You know how it is when things go wrong. You reach for Google to find out what they're saying on the forums. Or at least, we do. On the subject of our freezer a small number of people had been very vocal about what a pile of shit it was. Well to be honest that's not been our experience. We've had it over 6 years and apart from a problem with the auto-defrost element shortly after it went out of warranty ( O_O ) which was soon fixed, we haven't had a moment's bother with it. That's the thing about review forums. If you've had a bad experience you're more likely to gripe about it than you are to go and give a glowing review if you've owned something that's given years of trouble-free service. A bit more digging uncovered a slightly larger number of folk who HAD gone into print about how happy they were with our freezer, so we decided in the end it was worth repairing.

Which was a good decision because the fault was a simple evaporator fan, replaced in less than 15 minutes and all's well again. No more spongy "frozen" bread or slightly soggy fish food. And better to pay £80 for a year's service cover than £700 for a new model!

The TV thing was slightly more frustrating and hard to track down. Since installing it (at the beginning of December) we've had an intermittent problem where the screen would go blank, flash "No Signal" and then recover in 1-2 seconds. Only ever happened when watching HD programmes or, if recording them, the recording would freeze for 1-2 seconds while the PVR tried to cope with the loss of signal. I replaced the coax aerial leads. I replaced the HDMI cables. I bought an aerial signal booster. Nothing made any difference. Then a couple of weeks ago I retuned the PVR and it lost the HD channels altogether. And then it lost ALL the channels.

Aha! I thought. That intermittent fault was on the PVR's tuners, and now it's gone hard. Plugging the TV directly into the aerial, bypassing the PVR, allowed us to view HD again thus proving (I thought) my theory.

We took the PVR up to Warrington (the closest service centre) where they plugged it in, tuned it up, and it worked perfectly.

Their tech guy listened to our tale of woe, and opined that we had an aerial fault. I've always been a bit suspicious about folk who work on roofs. Roofers and aerial installers. You never can be quite sure what they're up to up there, can you? And you can't check it out very easily. AND we've had bad experiences in the past, with both. *AND* I was well ready to blame that new aerial. We'd paid for the top quality HD high bandwidth jobby and probably had a coat hanger up there. Tech guy recommended a local firm of aerial riggers (local to us, not him) that handle all their installations and they paid us a visit last Friday.

This is already a long story, so I'll cut to the chase - our problem lay not with the aerial, which was delivering a signal "five by five" (or strength 10 as it's actually called on the TV and the PVR) - but with how we were conveying that signal to the equipment. All those brand new cables I'd bought were... well... shite.

New aerial guys whipped us up some new cables in double-quick time and within minutes all our signal strength bars were fully green and everything was tickety-boo.

Anyone want to buy a signal booster?